OTC

Page Date
02/12/24
OTC

Phone Number
888 628-2770
M-F, 9-8 local time

$35 / QTR
O69 Crest with Scope
O2 Dental Floss
---------------------------------------------------------

Order placed 5/20/24
Carlett.
Call
lasted about 7 minutes.
---------------------------------------------------------

Ordered on 2/12/24 from Isaac
order number 3218707
O2 Dental Floss
P103 Sensitive Skin Body Wash
P123 Personal Lube

Isaac said I had $23 left on my $35 balance.
Order number 3148967, from the Miracle call on 1/24/24, had used $12 from my account. He said it showed the item was lost in transit. He filed claim number 316829, and now the item will be re-shipped.
Call
lasted about 26 minutes.
I asked him to leave a message for a supervisor.

2/8/24
Devoted
Tisha B Doe
Level 2 Supervisor
apparently not high enough in the organization to have an Internet connection that works properly

CVS OTC
1/24/24
Miracle Doe
phone call lasted 31 minutes.
I oredered one item
I asked to speak to a superviser. Miracle said sorry but no superviser is available, all she could do is have one call me back. As of 2/8/24, my one item has not arrived, and the superviser has not called.

It's like pullin' teeth

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received: Friday 2/16/24 1 item - Stool Softener ---------------------------------------------------------

Philip G Rice
11268 E Linvale Dr
Aurora, CO 80014

(970) 235-0470
phil.rice@mkgappraisal.com

-- End of Letter --

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Philip G Rice

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